Culture Club FAQ's
What is Caputo Culture Club?
Culture Club is our way of thanking our loyal customers for choosing Caputo Cheese Market. As a member, you'll be rewarded with points for shopping that you can then redeem like cash on future purchases.
How does it work?
When checking out in-store, tell the Caputo associate your registered phone number. The associate will gladly look up your number and ensure that you receive your points.
How do I enroll in the Culture Club?
Ask our store associates. They'll happily enroll you in the Culture Club. It's quick, easy, and worth your while.
Does it cost anything to be a member?
No - enrollment in the Culture Club program is FREE.
What information do I need to provide to join?
To receive all the benefits of membership, you must provide your first and last name, email address and phone number. Your street address, city, state, ZIP code, mobile phone number and birthday are optional. Providing your mobile phone number opts you in to receive exclusive offers and information via text message from Caputo Cheese.
Are there any requirements for becoming a member?
You must be at least 13 years old to enroll in the program.
My family has more than one Caputo Cheese Market shopper. Can we have additional Culture Club memberships?
Yes, every family member can have one Culture Club membership. Just remember that memberships cannot be combined.
Why join Culture Club?
* Membership is free.
* Earn and redeem points on anything in-store (exclusions apply).
* Earn double points when purchasing cheese.
* Receive member-exclusive emails.
* Earn points faster with special bonus-point offers.
* View your points balance on your receipt.
How do I earn points in store?
Every time you shop at Caputo Cheese Market, simply tell the cashier your registered phone number at checkout. The associate will gladly look up your number and ensure that you receive your points.
When can I start to earn points?
You are eligible to start earning points the moment you join the Culture Club.
How are points calculated?
You will earn 1 point for every $1 you spend on most items in the store. You will earn ½ a point for every $1 you spend on Liquor and will receive double points (2 points for every $1 spent) on cheeses.
When do my points appear in my rewards account?
You will earn points immediately on your in-store purchases.
Do all of my purchases count towards my points?
You can earn points on all our products. However, gift cards, taxes, fees and shipping charges are not eligible for points.
How long are points valid?
The points you earn will never expire.
What happens to my points when I return an item?
All of the points you earned when purchasing that item will be deducted from your point balance.
Where can I find my points balance?
Every time you make a purchase in-store, your points balance will be listed at the bottom of your receipt.
Can family or friends use my membership so I can earn points for their purchases?
No. Memberships are nontransferable and are only valid for use by the person who registered.
How do I redeem my points?
* Redeem points at Caputo Cheese Market locations.
* At checkout, the associate will ask if you want to redeem your points. You can start redeeming when you have at least 100 available points.
* Tell the associate how many points you want applied to your purchase, use some or all of them - it's up to you.
Can I use my points with other discounts and specials offered by Caputo Cheese Market?
Yes, your points can be combined with other discounts and special offers, as well as any form of payment accepted at Caputo Cheese Market.
What items do not qualify for point redemption?
Most products are eligible for point redemption. Gift cards, taxes, fees and shipping charges are excluded.
What happens if I return a product I bought using point redemption?
If you use your rewards points to buy an item and then return that item, you will receive only what you paid in cash. Redeemed points are forfeited on returns, but you can always exchange the item for something else in the store.
Can I give my points to a friend or family member?
No, Culture Club points are not transferable.
Can I use more points than my total bill and receive cash back?
No, rewards points cannot be redeemed for cash. You cannot redeem more points than your purchase totals.